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Terms and conditions

1. Scope
The company website-id.ch applies as seller of XBAUM.

2. Contract
The sales contract becomes final with the order through the website (contact form) of XBAUM.ch and the subsequent confirmation by mail as well as the receipt of payment.

3. Return policy / right of cancellation
The XBAUM is made individually. A right of return can therefore not be granted.

4. Prices and shipping costs
The shipping costs and packaging costs are listed separately when ordering.

5. Delivery - delivery area
Delivery is only in Switzerland and to the EU. Pick up in Zurich is possible after consulting XBAUM.

6. Delivery - delivery times
Delivery times depend on the services of the Swiss Post. The service by post within Switzerland takes generally 1 to 2 days.

7. Payment Terms
Delivered only against advance payment (bank transfer or payment with PayPal).

8. Data in the order process
No customer data from the order form will be stored on the Web server and the customer data will not be passed to third parties.

9. Disclaimer
We are liable only for intentional or gross negligence of damage. In case of slight negligence, liability is excluded.

10. The benefit and risk
By handing over the XBAUM benefit and risks in the goods supplied will pass automatically to the purchaser.

11. Warranty / guarantee
The XBAUM is a handmade product with a linen base. The subjects are digitally printed or painted by hand. It is in the nature of the manufacturing process that tracks of production may occur. Material error which has not resulted from improper use must be reported within 5 days. The light chain is covered by a two-year warranty (excluding LED as usual).

12. Applicable Law / Jurisdiction
These terms and conditions are subject exclusively to Swiss law. Jurisdiction is Zurich.